Chartered Insurance Institute (CII)
Interview: Melissa Collett
Melissa Collett left the CII at the end of May. A champion of professionalism and customer fairness, she has some wise words for an insurance industry on the brink of change.
People Moves: 15 – 19 May 2023
Keep up-to-date with the latest insurance personnel moves.
Blog: Who will replace Steve White as Biba CEO?
Seven days on from Steve White dropping the biggest Biba Conference bombshell since Boris Johnson announced he was running for the Tory leadership, Jonathan Swift considers who might be among the early front runners to replace White as the trade body’s CEO.
Melissa Collett leaves the CII
Executive director for professional standards at the Chartered Insurance Institute, Melissa Collett, is leaving this month after more than five years in the role.
Time to “bust that lack of talent myth”, says Idex Consulting CEO
The CEO of Idex Consulting, Matt Green, has stressed that there is no lack of talent in the insurance industry, and that recruitment challenges often lie with employers.
Succession planning: developing the senior manager talent of the future
Talent recruitment continues to be a major issue for brokers at all levels of seniority. With this in mind, Rachel Gordon looks at what insurers can do to help intermediaries develop their future leaders.
CII launches five-year plan
The Chartered Insurance Institute published a five-year strategic plan containing six themes.
PFS launches independent governance review amid “current challenges” with CII
The Personal Finance Society revealed an independent governance review just months after the Chartered Insurance Institute seized control of its board.
Brokers cautious about proposals for chartered status on ‘experience’
Brokers are cautious on the Chartered Insurance Institute’s pilot proposals to allow individuals to gain chartered status based on experience.
CII trials giving chartered status on experience rather than exams
The Chartered Insurance Institute is trialling whether to give members chartered status based on experience, rather than having to sit an exam.
CII reveals planned service disruptions
The Chartered Insurance Institute has revealed that there will be disruptions to its membership and learning services while it transitions to a new customer and member relationship management system this month.
CII confirms John Bissell’s retirement
John Bissell will be retiring from his role as the Chartered Insurance Institute’s chief operating officer, and board member, in early April 2023.
CII chief optimistic of PFS resolution despite 'painful' times
The Chartered Insurance Institute’s CEO, Alan Vallance, has stressed that it was in the best interest of the Personal Finance Society members to appoint extra directors despite it being a painful choice, in his latest response to the PFS's consultation.
PFS CEO warns of damage from turbulence with CII
Interim CEO of the Personal Finance Society, Don MacIntyre, has hit out at the ongoing damage to the Chartered Insurance Institute and the PFS as the row over board appointments rumbles on.
Society of Insurance Broking chair looks to Biba to improve engagement
The new chair of the Society of Insurance Broking, Laura Hancock, has told Insurance Age that this year’s focus will be on raising professional standards in broking and talent recruitment.
PFS extends consultation deadline amid row with CII board
The Personal Finance Society has extended its consultation deadline on the CII’s plans to ‘take over’ their board.
The Society of Insurance Broking names Yutree director Laura Hancock as chair
The Society of Insurance Broking, a part of the Chartered Insurance Institute, has appointed Laura Hancock as chair, effective this month.
CII warned PFS members could break away amid board row
The Chartered Insurance Institute faces a walk out from Personal Finance Society members upset over disagreements at board level.
PFS president resigns
President of the Personal Financial Society, Caroline Stuart, has resigned with immediate effect.
PFS board calls CII claims untrue
Personal Finance Society member directors have called claims by the Chartered Insurance Institute about PFS board governance failures untrue.
PFS blindsided over CII board takeover
The Personal Financial Society was blindsided by the Chartered Insurance Institute Group adding three new directors to its board yesterday.
CII seizes control of PFS board
The Chartered Insurance Institute Group has appointed a majority of directors to the board of the Personal Finance Society in a move labelled 'disingenuous'.
CII gender pay gap spikes to 21.19%
The Chartered Insurance Institute Group has reported a mean average gender pay gap of 21.19%, up from 14.81% in 2021, alongside an improved ethnicity pay gap of 13.1%.
CII denies exam costs are ‘far too high’ amid ‘recruitment crisis’
The Chartered Insurance Institute has been told its exam costs are ‘far too high’ and is being urged to cut prices to attract people into insurance amid a recruitment crisis.